CVE-2026-53591
Unauthenticated email header injection lets attackers inject replies into FreeScout conversations.
Is CVE-2026-53591 being exploited?
Not confirmed. CVE-2026-53591 does not appear in CISA's Known Exploited Vulnerabilities catalog, which records only exploitation that has been observed and reported publicly. That is evidence of absence of a report, not evidence the flaw is unattacked. EPSS currently estimates a 0.38% probability of exploitation in the next 30 days.
How severe is CVE-2026-53591?
CVE-2026-53591 is rated High with a CVSS score of 8.6. Severity describes how bad exploitation would be, not how likely it is: pair it with exploitation evidence before deciding what to patch first.
Is there a patch for CVE-2026-53591?
Yes. A fix has been recorded for CVE-2026-53591. The vendor advisory is the authority on the exact fixed version — apply it from there rather than from a summary.
What does CVE-2026-53591 affect?
CVE-2026-53591 affects FreeScout < 1.8.223. Confirm the exact affected versions against the vendor advisory before deciding you are exposed.
What should I do about CVE-2026-53591?
Upgrade FreeScout to 1.8.223; validate email header handling and monitor support inboxes.
Exploitation status reflects CISA's KEV catalog as we last synced it. Check the catalog directly.
Unauthenticated attacker can inject messages via crafted In-Reply-To header, reopen threads, and impersonate customers in the agent UI.
Immediate action required
- affected< 1.8.223
As published in the CVE Program record. A version outside these ranges is not a statement that it is unaffected — vendors sometimes understate a range, and distribution-backported builds carry upstream numbers that do not reflect what was patched into them.