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CVE-2026-32754

9.3
Critical
EPSS 0.53%Patch availableMar 20, 2026

Stored XSS in FreeScout email templates allows unauthenticated HTML/JS injection.

common questions

Is CVE-2026-32754 being exploited?

Not confirmed. CVE-2026-32754 does not appear in CISA's Known Exploited Vulnerabilities catalog, which records only exploitation that has been observed and reported publicly. That is evidence of absence of a report, not evidence the flaw is unattacked. EPSS currently estimates a 0.53% probability of exploitation in the next 30 days.

How severe is CVE-2026-32754?

CVE-2026-32754 is rated Critical with a CVSS score of 9.3. Severity describes how bad exploitation would be, not how likely it is: pair it with exploitation evidence before deciding what to patch first.

Is there a patch for CVE-2026-32754?

Yes. A fix has been recorded for CVE-2026-32754. The vendor advisory is the authority on the exact fixed version — apply it from there rather than from a summary.

What does CVE-2026-32754 affect?

CVE-2026-32754 affects FreeScout <= 1.8.208, Laravel-based help desk. Confirm the exact affected versions against the vendor advisory before deciding you are exposed.

What should I do about CVE-2026-32754?

Patch to 1.8.209; deploy fix and sanitize email rendering.

Exploitation status reflects CISA's KEV catalog as we last synced it. Check the catalog directly.

executive summary
technical analysis
affected
FreeScout <= 1.8.208Laravel-based help desk
impact

Unauthenticated attacker can trigger stored XSS via email; injected HTML/JS can phish or steal credentials for recipients.

action required

Immediate action required

affected versions
freescout-help-desk freescout
  • affected< 1.8.209

As published in the CVE Program record. A version outside these ranges is not a statement that it is unaffected — vendors sometimes understate a range, and distribution-backported builds carry upstream numbers that do not reflect what was patched into them.

how to fix
Remediation steps are tailored for users whose stack is affected. Add this technology to your stack to see the fix checklist.
references
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