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major vulnerability· requires attention

Unauthenticated remote code execution in a widely deployed enterprise ITSM product can compromise IT infrastructure, service desks, credentials and integrations; high CVSS and direct server takeover risk.

Applications

CVE-2026-12744

9.8
Critical
EPSS 2%Patch availableSep 9, 2026

Unauthenticated RCE in Ivanti Neurons for ITSM (pre-2026.2) via deserialization.

common questions

Is CVE-2026-12744 being exploited?

Not confirmed. CVE-2026-12744 does not appear in CISA's Known Exploited Vulnerabilities catalog, which records only exploitation that has been observed and reported publicly. That is evidence of absence of a report, not evidence the flaw is unattacked. EPSS currently estimates a 2.2% probability of exploitation in the next 30 days.

How severe is CVE-2026-12744?

CVE-2026-12744 is rated Critical with a CVSS score of 9.8. Severity describes how bad exploitation would be, not how likely it is: pair it with exploitation evidence before deciding what to patch first.

Is there a patch for CVE-2026-12744?

Yes. A fix has been recorded for CVE-2026-12744. The vendor advisory is the authority on the exact fixed version — apply it from there rather than from a summary.

What does CVE-2026-12744 affect?

CVE-2026-12744 affects Ivanti Neurons for ITSM < 2026.2, On-premises and managed ITSM server deployments. Confirm the exact affected versions against the vendor advisory before deciding you are exposed.

What should I do about CVE-2026-12744?

Apply Ivanti Neurons for ITSM 2026.2 update immediately; isolate and monitor affected servers.

Exploitation status reflects CISA's KEV catalog as we last synced it. Check the catalog directly.

executive summary
technical analysis
affected
Ivanti Neurons for ITSM < 2026.2On-premises and managed ITSM server deployments
impact

Unauthenticated remote code execution on Ivanti ITSM servers; attackers can run arbitrary code, compromise data, pivot, and disrupt IT operations.

action required

Immediate action required

how to fix
Remediation steps are tailored for users whose stack is affected. Add this technology to your stack to see the fix checklist.
references
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