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vulnerability

CVE-2025-26399

9.8
Critical
KEV · Exploited in wildEPSS 91%Patch available

SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.

exploited
Yes, in CISA KEV since 9 Mar 2026fix by 12 Mar 2026 (CISA deadline for US federal agencies)known use in ransomware campaignsunvetted proof-of-concept code on github
fix
Patch available see the advisory in the references
likelihood
EPSS 90.6%
Published 23 Sept 2025Analysed here 2 Nov 2026CVSS scored by the publisher (CNA)

do firstApply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

triage
server-sideruntimeWAF can block: partlyAV · networkCWE-502· Insecure Deserialization

Can a WAF block it? Partly. Insecure deserialization payloads can be built from many different gadget chains, so WAF signatures only catch the known ones.

Also consider: allow-list classes · patch

Based on the weakness type only; no CVE-specific evidence yet. We check Cloudflare, AWS, Google Cloud Armor and Azure; for Akamai, Imperva, Fastly, F5, ask your vendor.

cvss vector
attack vectornetworkattack complexitylowprivileges requirednoneuser interactionnonescopeunchangedconfidentialityhighintegrityhighavailabilityhigh
CVSS 3.1 · CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
common questions

Is CVE-2025-26399 being exploited?

Yes. CVE-2025-26399 appears in CISA's Known Exploited Vulnerabilities catalog, which means exploitation in the wild has been confirmed and reported. Treat it as active rather than theoretical, and patch it ahead of higher-scoring vulnerabilities that carry no exploitation evidence.

How severe is CVE-2025-26399?

CVE-2025-26399 is rated Critical with a CVSS score of 9.8. Severity describes how bad exploitation would be, not how likely it is: pair it with exploitation evidence before deciding what to patch first.

Is there a patch for CVE-2025-26399?

Yes. A fix has been recorded for CVE-2025-26399. The vendor advisory is the authority on the exact fixed version — apply it from there rather than from a summary.

What does CVE-2025-26399 affect?

CVE-2025-26399 affects solarwinds:web_help_desk. Confirm the exact affected versions against the vendor advisory before deciding you are exposed.

Exploitation status reflects CISA's KEV catalog as we last synced it. Check the catalog directly.

executive summary
technical analysis
affected
solarwinds:web_help_desk
affected versions
SolarWinds Web Help Desk
  • affected12.8.7 and below

As published in the CVE Program record. A version outside these ranges is not a statement that it is unaffected — vendors sometimes understate a range, and distribution-backported builds carry upstream numbers that do not reflect what was patched into them.

public exploits

Unvetted proof-of-concept code on GitHub: 1 GitHub proof of concept · 1 Nuclei template

GitHub proofs of concept

Listed so you can judge urgency, not as a recommendation to run anything. GitHub “proofs of concept” are unvetted: some are fake or carry malware. Exploit-DB marks the entries its staff verified.

cisa ssvc

exploitation
active
automatable
yes
technical impact
total

Assessed by CISA 23 Sept 2025 (SSVC 2.0.3).

timeline

  1. 23 Sept 2025First proof-of-concept repository on GitHub (unvetted)
  2. 23 Sept 2025CISA SSVC assessment: exploitation active · same day later
  3. 23 Sept 2025Published · same day later
  4. 9 Mar 2026Added to CISA KEV (exploited in the wild) · 167 days (about 6 months) later
  5. 12 Mar 2026CISA remediation due date (US federal agencies) · 3 days later
  6. 4 Aug 2026CVE record last updated · 145 days (about 5 months) later
  7. 2 Nov 2026Analysed by vulneraibility.com · 91 days (about 3 months) later
how to fix
Remediation steps are tailored for users whose stack is affected. Add this technology to your stack to see the fix checklist.
references
4 references in the CVE record: 1 advisory, 3 links
  • Advisorymicrosoft.com /en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/
  • Linksolarwinds.com /trust-center/security-advisories/CVE-2025-26399
  • Linkdocumentation.solarwinds.com /en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.h
  • Linkcisa.gov /known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399

sources

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