# CVE-2024-57728

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

- Page: https://www.vulneraibility.com/cve/CVE-2024-57728
- CVSS: 7.2
- Known exploited: yes, in CISA KEV since 2026-04-24; CISA due date 2026-05-08; known ransomware use
- EPSS: 64.47%
- Detection templates only, no public exploit found: 1 Nuclei template
- CISA SSVC: exploitation active, automatable no, technical impact total (assessed 2026-04-24)
- Weakness: CWE-22
- Published: 2025-01-15

## Affected

- simple-help:simplehelp

## References

- [other] https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- [other] https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- [advisory] https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
- [advisory] https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
- [other] https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728

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Summary, impact and action are written by the vulneraibility.com AI analysis pipeline from the CVE record, NVD, CISA and FIRST data; verify against the references.